Posted on 23rd March 2018 at 11:47
A Customer's Experience of Footsteps
In this week's blog, Ben Nicholls, leading international family historian and founder of Footsteps, recounts a recent client engagement and what it meant to both the client and to Ben...
"One of my customers, Katherine, agreed to have a chat with me about her experience with Footsteps. Listening to her feedback was really heart-warming, and also quite emotional to be honest! I’m excited about sharing this with you.
Katherine approached us in early 2017 to help her find out more about her family history after reading an article about Footsteps in the local press."